Questions and answers
Common questions
Short answers to what we are asked most. For anything else, call.
Booking
Can I book online?
No. Appointments are arranged by phone, by calling +385 98 909 4316. These pages have no booking form or calendar.
Why only by phone?
In two minutes of conversation we learn what a form cannot tell us: what your hair is like now, what has already been done to it and what you want. From that we know how much time is needed and can tell you straight away what to expect.
When can I call?
During the studio’s opening hours. See the current hours on Google Maps.
What if you do not answer?
We are probably in the middle of work. Please try again a little later.
How do I move or cancel an appointment?
Call the same number as soon as you know you cannot come, so we can offer the time to someone else.
Can I come without an appointment?
Appointments are arranged in advance, by phone. Please call +385 98 909 4316 before you come.
Before your appointment
Should I wash my hair before a colour appointment?
You do not need to. Come with dry hair, the way you normally wear it, without much styling product in it.
Should I bring a photograph?
It helps. One or two photographs of what you want, and one of what you do not want, if you have it. You will show them at the appointment.
What if my hair was coloured at home?
Say so on the call. Home colour and henna behave differently from salon colour and affect what is possible and in what order. It is not an obstacle, but we need to know in advance.
What if my skin reacts to hair colour?
If you have ever reacted to hair colour, say so when you call and ask about a sensitivity test.
Services
How long does lightening take?
It depends on your hair: the starting colour, length, density and what has already been done to it. It is the longest service, so set aside a good part of the day. You get an estimate on the call. More in the guide to blonde.
Can I go very light blonde in one visit if my hair is dark?
Often not in one visit. Dark or previously coloured hair usually reaches a very light blonde in stages, because the health of the hair sets the pace. At the consultation we tell you what is realistic for your hair.
How much do the services cost?
The price depends on the length and density of your hair, its starting condition and the amount of work, so a single table would not be fair. Ask for an estimate when you call.
What is the first step for extensions?
A call, then a consultation in the studio. There we look at your hair, agree the length and shade, and explain which methods suit you and how they are maintained. The application is arranged after that. More in the guide to extensions.
Do you offer head spa?
The studio has a head-spa station for scalp care. Ask when you call whether the treatment is currently offered and what it involves.
Do you offer services that are not described here?
The guides describe what we do most: blonde, colour, extensions and cuts. For anything else, call and ask.
Your visit
Where are you?
Sjenjak 69, 31000 Osijek, Croatia. Open in Google Maps or see the map on the Contact page.
What are the opening hours?
See the current opening hours on Google Maps, or call us. The studio is sometimes closed for a short time for annual leave or training.
What if I am running late?
Call +385 98 909 4316 as soon as you know.
Appointments by phone only
Is your question not here?
+385 98 909 4316Appointments are arranged by phone only. Call, tell us what you would like and we will agree a time.